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POLICY CENTRE

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Complaint Form

While our club makes every effort to get things right, sometimes problems occur. Our complaints procedure is intended to resolve any problem quickly and fairly.

 

In order to avoid delay in solving a problem to your satisfaction, please complete all fields in the form below

Thank you for taking the time to provide feedback.

 

You should expect an acknowledgement within five working days and an outcome within ten working days. If more time is required to investigate your complaint, a club representative will contact you to give the reasons for the extra time required.

All complaints will be taken seriously in accordance with the Club Rules regarding grievance procedures and will dealt with in a confidential manner.

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